Customer communication platform
Messenger, live website chat, push, email and SMS stop being five separate tools. Every conversation becomes one thread with shared history, delivery statuses and common rules.
A channel is a delivery method, not a separate system. Add them one by one while contacts and conversation history stay shared.
Direct messages, groups and broadcast channels. Conversations live in your product, not someone else’s app.
A widget for websites and apps. Operators see where a person came from and what they have already asked.
Notifications for iOS, Android and browsers, with topics, schedules and delivery analytics.
Send through your own SMTP or email service. Templates, variables and delivery history are included.
Short messages through your connected operator for moments when the message must get through.
Events flow to your stack, with data available through REST and gRPC. We handle retries.
Commy Me connects messages to a contact, not to a channel. An operator opens one profile and sees the complete conversation: website chat, emails and push delivery.
They write in chat, reply to an email or open a push — the entry point does not matter.
It joins the existing customer thread instead of creating another duplicate record.
The operator answers where the conversation started or moves it to another channel.
Every delivery has a status and a reason. Failed messages are retried instead of disappearing.
Everything serves one outcome: the message arrives and the conversation stays intact.
Build emails, SMS and push messages from templates with variables. Edit once and reuse across channels.
Messages go to the people they are relevant to, not to everyone. Segments use communication and purchase history.
One view for every channel: what was sent, where, when and with what result. See what gets read and what does not.
Yes. Teams usually start with live chat or push notifications and add other channels later. The conversation history remains shared.
No. Commy Me handles communication rather than accounting. Webhooks and APIs let it work alongside your existing systems.
Yours. Connect your own SMTP or email platform and a supported SMS operator. Commy Me manages delivery, history and retries.
The attempt is recorded with its status and reason, then retried according to schedule. Nothing disappears silently.
Tell us how customer conversations work today. We will assemble the right setup and demonstrate it with real data.
hello@commy.me
